This video is a training module for reporting hate speech on Facebook.
Facebook users can report any type of content on the site - from posts and comments to private messages. These reports are first examined by Facebook's staff to prevent abuse of the system. Facebook does not allow content that attacks people based on their actual or perceived race, ethnicity, national origin, religion, sex, gender or gender identity, sexual orientation, disability, or disease. Organizations and people dedicated to promoting hatred against these protected groups are not allowed a presence on Facebook. The company relies on the community to report this content.
See Facebook Help for more details.
This video is a training module on how to report hate speech on Twitter.
Twitter does not tolerate abusive behavior, including harassment, intimidation or using fear to silence another user's voice. Accounts and related accounts that do the following things may be temporarily locked and/or subject to permanent suspensions: direct or indirect violent threats, inciting or engaging in the targeted abuse or harassment of others, promoting violence against or directly attacking or threatening other people based on factors such as race, ethnicity, national origin, and more. Twitter does not allow accounts whose primary purpose is inciting harm towards others on the basis of these categories.
See Twitter Support for more details.
This video is a training module on reporting hate speech in WhatsApp.
According to the WhatsApp website, "submitting content (in status, profile photos, or messages) that is illegal, obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive, or instigates or encourages conduct that would be illegal, or otherwise inappropriate violates our Terms of Service." WhatsApp will ban a user if that user is found to be violating its Terms of Service.
WhatsApp encourages users to report problematic content, but also emphasizes that to ensure safety and confidentiality of messages, the platform does not keep records of of those messages. Where appropriate, WhatsApp asks users to take and share screenshots of content that violates the terms of service and share it with WhatsApp Support and law enforcement authorities.
See WhatsApp FAQ for more details.
This video is a training module on how to report hate speech on YouTube.
YouTube encourages free speech and, according to the company, tries to defend users' right to express unpopular points of view. However, the platform does not permit hate speech. YouTube defines hate speech as "content that promotes violence or hatred against individuals or groups based on certain attributes, such as race or ethnic origin, religion, disability, gender, age, veteran status, and sexual orientation/gender identity." YouTube relies on community members to report content that they believe is inappropriate. Content that is reported is not automatically taken down by the YouTube system. If it violates YouTube's community guidelines it is removed from the platform.
See YouTube Help for more details.
This video is a training module on how to verify whether news is accurate or inaccurate, particularly news spread through social media.
Social media can be a great source of information. It can also provide instant news faster than traditional news media. Many people are getting their news exclusively from their social networks. This has allowed news that is inaccurate, false, and/or written with the intention of deceiving readers to spread quickly through these networks.
It can be difficult to verify whether information is credible. Just as verified news of current events can can spread quickly on social media, rumors and false information can reach many people rapidly. Given this trend, it is important to know steps social media users can take to verify whether information is true or false.
This video is the first of two training modules on image verification.
Google Search by Image is a free tool for doing a "reverse image search." You can upload a photo and find where else it appears on the internet. It is useful for discovering when and where an image was first posted and other sites that have published it.
This is the second of two training modules on image verification.
Just as fake news can be posted on the internet, photos that are shared may not be what they seem. Sometimes, photos or videos that were taken years prior or in another location are portrayed as depicting a recent event. For example, images from the killings in Rwanda have been falsely shown to be a massacre in South Sudan.
Images that are intentionally misleading or fake are often stamped with logos of well-known news organizations such as the Associated Press to give them false authenticity. As social media users spread the image, it becomes more difficult to track where the image came from.
Some images may also have been altered using computer programs like Photoshop, which is typically used for graphic design. Photoshop can be used to change news photos to promote a specific cause and mislead people.
Being aware of how images can be used to mislead people is important in knowing how and when to verify these images.