PeaceTech Lab Community Manager.
PeaceTech Lab is looking for a full-time, energetic, mission-driven, and sociable Community Manager to operate our new location at the William Jefferson Clinton Center for Peace and Technology on the campus of the United States Institute of Peace. This position is the heartbeat of the Lab community, responsible for connecting members, building the Lab’s global reputation as the hub for peacetech, and creating a space that is warm, optimistic, energized, and innovative. Our headquarters is more than a workspace; it’s a community where members collaborate, learn, and create tech for social good. The Community Manager will actively support organizations through community initiatives, events, and sponsorships.
This position might be for you if:
You excel at multitasking. You have an uncanny ability to handle several projects at once, yet still perform every assignment with immaculate precision.
You have an eye for details. Nothing can get past you, and you’re sure to keep tabs on every project to make sure it’s completed right and on time.
You’re a self-starter. From conducting building tours to handling event budgets, you go the extra mile for the entrepreneurs, business owners, and freelancers invested in the Lab without being implored to.
You’re a people person. You’re always attuned to individual needs and place emphasis on being customer-centric.
Effective management is your bread and butter. You can manage a growing team in a fast-paced environment.
You’re practical, creative, and a fast-thinker. You think on your feet and deliver quick results to make sure your team runs effectively.
You are familiar with the startup and small business ecosystem along with the daily happenings of Washington D.C. and its surrounding areas.
You’re fired up about the Lab’s mission. You are ready to live, eat and breathe peacetech, amplifying the Lab’s mission to everyone you encounter.
Your duties might include:
Customer service. Create an all-around impactful customer-journey experience for every single PeaceTech Lab Community member.
Management and growth. Train, develop, and grow the community management team.
Business development. Meet targets to bring in new startups and organizations to fill our space, maintaining occupancy levels at a minimum.
Building management. Ensure the smooth-running operations and maintenance of our space in the William Jefferson Clinton Center for Peace and Technology.
Procedure and policy creation. Build and improve upon procedures using targeted metrics and KPIs.
Events. Establish a strong local community by bringing in and assisting in creating event and building the Lab’s network for future events.
Required qualifications, skills, and experience:
Hospitality or retail background
Experience in sales and event management
Highly skilled leader
Great verbal and written communication skills
Flexibility; willing to work overtime as needed
Preferred qualifications, skills, and experience:
Experience meeting designated targets and quotas in a business development setting
3+ years working in business development and organizational growth
Experience working with CRM systems, preferably ZoHo
We will provide you these perks and more:
A flexible working environment where expressing yourself is celebrated
A place where you are appreciated, valued, and cared about daily
Opportunity to learn, grow, and build a great career
Chance to give back regularly to important social causes and organizations
Opportunities to network with cutting edge startups and work with state of the art technologies
Flexible vacation policy
Time off for holidays
Great medical, dental, and vision coverage
Work on a diverse team
Fun team building happy hours and retreats!
Please send a cover letter and resume to firstname.lastname@example.org with the subject line “Community Manager Application.” Applications will be reviewed on a rolling basis. No phone calls please.